Clients
Over 15 years experience of resilience, continuity, and project delivery for clients across multiple industries (Financial Services, Professional Services, Travel & Leisure, and Retail) and geographies (EMEIA, North America, and Asia).
Financial Services
Transformed existing business continuity programme including new crisis management and business continuity plans
New business continuity management and disaster recovery governance and plans, ready for a successful audit by Dutch financial services authority
Recommended work area recovery options for national call centres, and developed mission critical activities contingency plans
Managed business continuity relationship with worldwide Wealth back office and front office functions
New business continuity programme and plans, ready for a successful audit by the UK financial services authority
Professional Services
Jointly created a global disaster recovery programme to set up disaster recovery for global data centres and regional data rooms, and global data centre disaster recovery plans
Retail
Travel & Leisure
Developed IT department Business Continuity and Disaster Recovery plans to support new data centre
Initiated a programme to set up a new EMEA disaster recovery data centre in a third party co-lo site and a new third-party work area recovery site for their Global Contact Centre
Short term review & refresh of existing business continuity programme